Frequently Asked Questions

Sklazo is an online jewellery store serving customers across India. We offer a range of imitation gold jewellery, artificial jewellery, and jewellery accessories for everyday wear, festive occasions, and gifting.

Our collection includes imitation gold jewellery, necklaces, bangles, invisible chains, and jewellery sets. We also offer jewellery storage and accessories to help you organise your pieces.

Yes. Sklazo is an online store, so you can browse our imitation gold jewellery collection and shop from wherever you are in India. Product pages include the details for each piece to help you choose with confidence.

Sklazo serves customers across India. To check whether we can deliver to your pincode, please refer to our Shipping Policy or contact Sklazo customer support for the latest details.

Browse our collections, select the jewellery you like, add it to your cart, and proceed to checkout. Enter your delivery details, review your order, and confirm it. If you need help at any step, our customer support team is happy to assist.

The available payment options are shown at checkout when you place your order. Please check the checkout page or contact Sklazo customer support for the latest details.

Delivery time can vary based on your location and order details. Please check our Shipping Policy or contact Sklazo customer support for the latest details.

Once your order is shipped, you will typically receive updates on your order status. For tracking help or the latest status of your order, please check our Shipping Policy or contact Sklazo customer support with your order details.

Return and exchange eligibility depends on our policy terms. Please check our Return & Refund Policy or contact Sklazo customer support for the latest details before making a request.

A few simple habits help your jewellery look good for longer:

  • Store each piece separately in a dry place, ideally in a jewellery box or pouch.
  • Keep it away from water, perfumes, sprays, and lotions.
  • Put your jewellery on after makeup and perfume, and remove it before bathing or exercising.
  • Wipe it gently with a soft, dry cloth after wearing.